Brio Living Services Earns Best and Brightest® Designation a for 20th Consecutive Year in West Michigan

Senior living organization Brio Living Services, formerly United Methodist Retirement Communities (UMRC) & Porter Hills, is delighted to announce that it has received the designation of Best and Brightest Company to Work For® in West Michigan. This is the 20th consecutive year the organization has received this recognition.

This national program honors organizations that “display a commitment to excellence in operations and employee enrichment,” according to a press release by the National Association for Business Resources (NABR): “The Best and Brightest is a powerful community of the nation’s elite leaders who share ideas, practices, and have proven they are employers of choice. This designation is a great recruitment tool to attract and retain talent.”

“We are delighted to receive recognition as a Best and Brightest organization in West Michigan for the twentieth year in a row,” said Brio Living Services Chief Human Resources Officer Michelle Henderson. “This honor is a direct reflection of our team members at Brio Living Services who help deliver on our mission each day: Welcoming all, partnering together, enriching lives. We could not be more proud of this designation and of our dedicated team members who work tirelessly to improve the lives of older adults.”

“These 2022 winning organizations have stood out during unpredictable times and have proven they are an employer of choice,” said Jennifer Kluge, President and CEO of NABR and The Best and Brightest Program. “They continue to keep the needs of their employees first and provide perks that include development, well-being, work-life balance, rewards and recognition.”

Said Henderson, “The pandemic created challenges we could not have imagined just a few short years ago. We are determined to do all we can to recognize and thank our devoted team members and to listen and respond to the ways they want to receive our gratitude. Following surveys and conversations with our team members, this has featured a $5.2 million Commitment Bonus program, approved by our Board, to support retention efforts for Brio’s workforce; in particular, caregivers and those who provide support services. Additional task forces are also underway to examine recruiting and onboarding, department training, minimum wages, and career path opportunities.”