The Power of Referrals

A Conversation with Fred Reichheld, creator of the Net Promoter Score, hosted by Ari Weinzweig

Calling all leaders and lifelong learners! We’re excited to welcome Fred Reichheld — bestselling author, Bain Fellow, and creator of the Net Promoter Score — for a breakfast conversation with Zingerman’s own Ari Weinzweig. Your ticket includes:

• A lively conversation between Fred and Ari on referrals, loyalty, and what really drives sustainable growth
• A digital copy of Fred’s brand-new Harvard Business Review article on the power of customer referrals
• Breakfast
• Q&A

Don’t miss this rare chance to hear from the man The Economist calls the “high priest” of loyalty, in conversation with a business leader who’s been living it for over 40 years. Seats are limited, so reserve your spot soon.